FAQs
Frequently Asked Questions
Straight answers about quotes, scheduling, packing, move day, payment, and more.
Quotes & scheduling
How do I get a quote?
Use the free quote form or call 407-440-1423. Photos of large items help us give you an accurate written estimate, usually the same day.
How much does a move cost?
It depends on the size of the move, the number of movers, the distance, and access such as stairs or elevators. Local moves are usually priced by the hour for a crew and truck, with a 3-hour minimum, plus a one-time truck & travel fee of $150 to $240, based on truck size and distance. No other travel charges. Longer moves within Florida get a custom flat-rate quote in writing. See how our pricing works.
How far in advance should I book?
One to two weeks ahead gives you the most choice of dates and times. The end of the month and summer weekends fill first.
Can you move me the same day?
Often, yes, when a crew is available. Call 407-440-1423 and we'll tell you right away. See same-day moving.
How long will my move take?
Most studio and 1-bedroom moves take 2 to 4 hours, 2-bedroom moves 4 to 6 hours, and 3-bedroom moves 6 to 8 hours. Drive time, stairs, and how ready you are change these numbers. Try our crew estimator.
Packing & preparation
Do you pack?
Yes. We offer full or partial packing, plus boxes, wardrobe boxes, TV boxes, packing paper, and stretch wrap. See packing services.
How should I prepare my furniture?
Empty drawers of anything heavy, fragile, or valuable. We disassemble and reassemble standard furniture like beds and tables and wrap every piece.
What about appliances?
Please disconnect water, gas, and ice-maker lines before we arrive, and defrost and dry your refrigerator 24 hours ahead.
Are boxes I pack myself covered?
We handle every box carefully, but boxes you pack yourself are your responsibility for contents damage.
Move day
What if my building has an elevator?
Reserve the elevator for your move window if your building requires it, and tell us when you book. We protect elevator walls and plan the crew around the reservation.
Is there an extra charge for stairs?
Stairs and long carries from the truck to the door take more time and may carry a fee. Anything that applies is listed in your written estimate before you book.
Is there a truck & travel fee?
Yes. On local moves, your written estimate lists the hourly crew rate and the one-time truck & travel fee ($150 to $240, based on truck size and distance; no other travel charges), and we do not automatically charge the high end. Longer moves within Florida get a custom flat-rate quote in writing.
Do you move storage units and PODs?
Yes. We move into and out of storage units and load and unload PODS and portable containers.
Do you move pianos and heavy items?
We move upright pianos, safes, pool tables, hot tubs, and heavy furniture. We don't move baby grand or grand pianos.
What items can't you move?
For safety and legal reasons we can't move hazardous or flammable items, firearms and ammunition, illegal substances, or perishable food.
What if the weather is bad?
Florida rain rarely stops a move, and we protect your things from it. If a hurricane or severe weather makes moving unsafe, we'll work with you to reschedule.
Payment & policies
What payment methods do you accept?
Cash, Zelle, debit cards, and major credit cards. A 3.5% processing fee applies to credit card payments. We don't accept personal checks.
Do you require a deposit?
Most moves are booked with a deposit that reserves your date and crew and is applied to your total. Your contract states the deposit terms.
What is your cancellation policy?
Cancel or reschedule at least 48 hours before your move. Shorter notice may carry a fee, as described in your contract.
Are you licensed and insured?
Yes. Legend Movers 4 You is licensed and insured, and we can send a certificate of insurance to your building on request.
After your move
What if something is damaged?
Point it out to the crew lead before the crew leaves so it can be documented with photos. Then contact our office and we'll review it under the terms of your contract.
Do you unpack?
Yes. We can unpack the rooms you choose, place items where you want them, and take the empty boxes away.
How do I get a copy of my invoice?
Email legendmovers4you@gmail.com or call and we'll send it.
How can I leave a review?
Thank you! Please leave a review on our Google profile.
Let us help with your move.
Tell us about your move and get a free written quote.
